Frequently Asked Questions

Everything you need to know about your FELIWAY shopping experience.

How do I determine my correct size?

Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against your favorite similar garments to ensure a perfect fit.

What is FELIWAY's return policy?

We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that for hygiene reasons, intimate apparel and earrings are final sale.

How long will it take to receive my order?

Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout if you need your fashion fix sooner.

Do you ship internationally?

Yes, FELIWAY ships to over 50 countries worldwide. Shipping costs and delivery timelines vary by location and will be calculated at checkout.

How should I care for my FELIWAY garments?

To maintain the longevity of our fabrics, we recommend following the specific care instructions on the inner label. Generally, we suggest cold washing and air drying for most of our collections.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.